Sales Audit Specialist

Respond to customer inquiries regarding account details, invoices, tickets, and billing issues. Run and clear daily sales exceptions, release tickets for billing, and generate daily reports. Process invoice corrections, offline credits, and donation account approvals while conducting weekly cash detail reviews. Investigate cash/credit variances, submit clearings via ServiceNow, and facilitate credit adjustments with sales approval. Collaborate on ticket changes, haul reports, and stockpile variance resolution during month-end. Assist with internal and external audits, support month-end close activities, and reconcile PCard transactions. Manage office supplies and district-specific billing items where an Office Manager is absent.