Sales Associate
$37,440–$43,680 year
On-siteTorrance, California, United States
Job Summary
Conduct 40 to 50+ outbound calls and follow-ups to leads and former guests while converting walk-ins and inquiries into loyal, returning clients. Greet every client with warmth, manage check-ins, bookings, and phone inquiries, and guide each person through their first visit with expert knowledge. Recommend service packages, memberships, and product bundles, handling objections by aligning services with lifestyle goals. Keep the studio organized and fully stocked, using CRM systems to update client notes and follow-ups. Participate in local marketing campaigns, events, and community outreach as an enthusiastic brand ambassador.
Required Qualifications
- 1+ year of experience in fitness, wellness, spa, or membership sales
- Strong phone and in-person communication skills
- Confident in closing sales and hitting performance goals
- Passionate about holistic wellness and helping people feel their best
- Emotionally intelligent, approachable, and detail-oriented
- Tech-comfortable and familiar with booking or CRM systems
- Available Tuesday through Saturday (Sunday/Monday off)
- Conduct 40 to 50+ outbound calls and follow-ups to leads and former guests
- Convert walk-ins and inquiries into loyal, returning clients
- Guide clients through their first visit with enthusiasm and expert knowledge
- Recommend service packages, memberships, and product bundles
- Handle objections by aligning services with each client's lifestyle goals
- Greet every client with warmth, energy, and professionalism
- Manage check-ins, bookings, phone inquiries, and client accounts
- Keep the studio organized, clean, and fully stocked
- Support smooth day-to-day operations and collaborate with team members
- Use CRM systems (e.g., Mindbody) to update client notes and follow-ups
- Participate in local marketing campaigns, events, and community outreach
- Support in-studio promotions and referral programs
- Be an enthusiastic brand ambassador inside the studio and out
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