Sales Associate
On-site · Toronto, Ontario, Canada
Job Summary
Sales Associate at Roots, responsible for delivering in-store customer service in a retail apparel setting. Responsibilities include POS transactions, replenishment, merchandise presentation, maintaining store standards and visual displays, stock replenishment, price markdowns, fitting room upkeep, and adherence to loss prevention policies. The role emphasizes building customer relationships, understanding customer needs, and presenting products effectively to drive loyalty. Requirements include prior retail apparel experience, strong communication and presentation skills, a self-starter attitude, and a team-oriented approach. The position is hourly and located in Toronto, Ontario, with in-person duties and adherence to accessible employment practices under AODA.
Required Qualifications
- Retail experience preferably in apparel
- Demonstrated ability to develop relationships with customers
- Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation
- Self-starter and uses good judgment in all situations
- Excellent presentation skills in a retail environment
- Upbeat, optimistic, passionate and friendly
- Ability to understand the needs of the customer
- Ability to build buy-in to an idea, a decision, an action, a product, or a service
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