Sales Associate
On-site · Niagara Falls, Ontario, Canada
Job Summary
Sales Associate at Roots in Niagara Falls, ON. Responsibilities include providing exceptional customer service, performing POS transactions, merchandising tasks (receiving shipments, replenishment, price markdowns, fitting room upkeep), maintaining store standards and visual displays, adhering to loss prevention policies, and staying current on product/service updates. Requires retail apparel experience, strong relationship-building, effective communication, a customer-first mindset, presentation skills, and the ability to understand customer needs and build buy-in.
Required Qualifications
- Retail experience preferably in apparel
- Demonstrated ability to develop relationships with customers
- Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation
- Self-starter and uses good judgment in all situations
- Excellent presentation skills in a retail environment
- Upbeat, optimistic, passionate and friendly
- Ability to understand the needs of the customer
- Ability to build buy-in to an idea, a decision, an action, a product, or a service
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