Sales Associate, Part -Time- Westchester
$33,280–$52,000 year
On-siteWhite Plains, New York, United States
Job Summary
Execute sales goals and drive clientele generation through direct customer engagement while embodying brand values to educate shoppers on sustainability. Deliver an elevated client experience by maintaining product knowledge, ensuring inventory accuracy, and upholding loss prevention and store standards. Foster long-term loyal relationships by acting as a brand ambassador and communicating product feedback to improve merchandising. Uphold time and attendance policies while contributing to a professional, inspiring store environment. Report to the Store Manager with a focus on service excellence and NPS scores.
Required Qualifications
- Experience working with a sales or retail organization and/or operationally intensive business
- Ability to work in a fast-paced setting
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career
- Available to work a minimum of 20 hours per week
- Available to work a minimum of 3 days per week, weekends included
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
- Consistently meet and exceed sales goals
- Assist in clientele generation through customer engagement
- Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
- Understand the need for consistent inventory accuracy and controls in store
- Contribute to Loss Prevention in all areas of the business
- Uphold time and attendance policy
- Ensure the selling floor reflects the brand and concept standards at all times
- Share your deep knowledge about our product with genuine enthusiasm
- Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
- Help ensure that the store environment is inspiring and our product is easily accessible
- Understand the core values and culture of Reformation and reflect these in all efforts
- Maintain and uphold a professional, healthy, and productive work environment
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