Sales Associate
On-siteLake City, Florida, United States
Lake City, Florida, United StatesOn-siteFull TimeEntry LevelMedium
Full TimeEntry LevelMedium
Job Summary
Greet customers, explain the eyewear process transparently, and assist with merchandise selection, frame fitting, and dispensing. Solve visual challenges by recommending lenses suited to vision, lifestyle, and budget, while managing transactions and recording measurements accurately. Support the Office Manager by reporting office problems and assisting other associates with complex product needs and prescriptions. Prioritize multiple tasks in a fast-paced environment using strong verbal and written communication skills to document situations and confirm agreements.
Required Qualifications
- One to two years of experience in related field
- Working knowledge of MS Office package
- Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
- Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
- Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
- Excellent interpersonal and rapport-building skills
- Ability to ask appropriate and relevant questions to identify customer needs
- Proven problem-solving, negotiations, and decision-making skills
- Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
- Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment
- high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
Desired Qualifications
- Experience as an Optician with an active Florida License
- Bilingual English and Spanish
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