Sales Associate - Optical
On-site · Phoenix, Arizona, United States
Job Summary
Greet customers with friendly service; meet National Vision sales objectives; support same-day service through the Ready When Promised board; dispense eyeglasses and contact lenses where permitted by state law; assist with answering phones and handling customer service issues; manage order statuses, backorders, and problem jobs; maintain store cleanliness, inventory, and visual merchandising; ensure loss prevention procedures are followed; participate in training and education programs for career growth within National Vision; opportunities include benefits such as health/dental insurance, 401k, paid time off, parental leave, and employee discounts. The role emphasizes customer-facing sales in an optical retail environment, requiring strong communication, product knowledge, and adherence to store policies.
Required Qualifications
- Previous retail experience preferred, but not required.
- Effective interpersonal skills.
- Ability to present and sell eyeglass features and specialty lenses.
- Must possess strong customer service skills.
- Ability to learn optical knowledge.
- Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.
- Ability to stand for extended periods of time that may average 6-8 hours.
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