Sales Associate
On-siteReynoldsburg, Ohio, United States
Job Summary
Create and maintain a warm, inviting shopping environment by providing exemplary selling and customer service. Build expertise on products, promotions, and brand rewards to help customers find perfect card and gift solutions. Handle store operations including product replenishment, merchandising, ringing sales, processing shipments, and fulfilling Hallmark.com orders. Perform inventory management, stocking, housekeeping, and curbside deliveries while working as a team to meet sales goals. Uphold all company policies and complete other duties as assigned. This part-time role requires a flexible schedule including evenings, weekends, and holidays, with hours between 6-20 per week.
Required Qualifications
- If under 18, must have ability to meet work permit requirements, if applicable.
- Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends.
- Ability to provide proof of eligibility to work legally in the United States
- Must be able to continuously to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (i.e. keyboard operating, writing, etc.) and tactile/touch to assist with products/customers/registers/equipment/etc., and grasping/gripping/holding with hands and/or fingers.
- Must be able to frequently bend at the waist, climb/work at heights (i.e. step ladders, ladders, etc.), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching.
- Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds.
- Must be able to rarely/infrequently drive or travel, lift and/or carry up to 75 pounds, or sit/remain in a seated position during job performance.
- Must be able to continuously communicate with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight in order to assist customers.
- Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.
Desired Qualifications
- High school diploma or equivalent.
- One or more years of previous experience in (specialty) retail, sales, or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Strong sense of urgency, flexibility and willingness to adapt to change.
- Ability to receive feedback and take action when appropriate.
- Proficiency and comfort using a computer and other technology.
- Desire and ability to learn the business.
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