Sales Associate
On-siteMunster, Indiana, United States
Job Summary
Create a warm, inviting shopping environment by providing product recommendations, handling store operations like replenishment and merchandising, ringing sales, and fulfilling Hallmark.com orders. Build expertise on products and promotions to help customers find card and gift solutions while showcasing stories of community kindness. Manage inventory, perform housekeeping across the front and back of store, and execute product sets as assigned. Work closely with the corporate store team to meet sales goals and uphold all company policies. This part-time, non-exempt role requires a flexible schedule including evenings, weekends, and holidays, with weekly hours typically between 6-20.
Required Qualifications
- If under 18, must have ability to meet work permit requirements, if applicable.
- Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends.
- Ability to provide proof of eligibility to work legally in the United States
- Must be able to continuously to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (i.e. keyboard operating, writing, etc.) and tactile/touch to assist with products/customers/registers/equipment/etc., and grasping/gripping/holding with hands and/or fingers.
- Must be able to frequently bend at the waist, climb/work at heights (i.e. step ladders, ladders, etc.), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching.
- Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds.
- Must be able to rarely/infrequently drive or travel, lift and/or carry up to 75 pounds, or sit/remain in a seated position during job performance.
- Must be able to continuously communicate with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight in order to assist customers.
- Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.
Desired Qualifications
- High school diploma or equivalent.
- One or more years of previous experience in (specialty) retail, sales, or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Strong sense of urgency, flexibility and willingness to adapt to change.
- Ability to receive feedback and take action when appropriate.
- Proficiency and comfort using a computer and other technology.
- Desire and ability to learn the business.
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