Sales Associate III
$31,200–$50,440 year
On-siteOak Brook, Illinois, United States
Job Summary
Deliver an elevated, personalized shopping experience by representing Coach as a brand ambassador, adhering to service standards, and building lasting client relationships through styling and product expertise. Drive sales via cross-selling, upselling, and tailored recommendations while utilizing mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases. Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs while completing daily operational tasks including cash wrap, inventory processing, and visual merchandising. Process transactions efficiently and support inventory cycles such as receiving shipments and stocking shelves. Work a flexible schedule including nights, weekends, peak busy season, and high-traffic retail days, with the ability to lift at least 25 lbs regularly.
Required Qualifications
- 1+ years of sales experience
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Strong English proficiency
- Ability to work in a fast-paced environment
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Desired Qualifications
- Luxury retail preferred
- Luxury retail background
- social media savvy
- experience with live-stream shopping or video demos
- clienteling and data acquisition skills
- Ability to work in a fast-paced environment
- Strong English language proficiency
- for EU
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