Sales Associate III
$31,200–$40,040 year
On-siteMishawaka, Indiana, United States
Job Summary
Sales Associate role at Coach (Tapestry) responsible for delivering elevated luxury retail service, meeting personal and store sales goals, and supporting daily store operations. Responsibilities include representing the brand, building client relationships through personalized styling and product expertise, driving sales via cross-selling and upselling, using POS and clienteling tools, executing personal sales plans to meet KPIs, sourcing new customers, maintaining store and stockroom organization, processing transactions, assisting with inventory cycles, and participating in brand initiatives and inclusion activities. Requires 1+ years of sales experience (luxury retail preferred), POS proficiency, ability to work in a fast-paced environment, ability to lift up to 25 lbs (up to 50 lbs occasionally), strong English proficiency, and comfort with live-stream shopping or video demos. The role emphasizes collaboration, customer focus, and brand-aligned behaviors; location is Mishawaka, Indiana, working at a Coach store with flexible schedule and omni-channel responsibilities.
Required Qualifications
- 1+ years of sales experience (luxury retail preferred)
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally)
- climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English proficiency
- Luxury retail background
- social media savvy
- experience with live-stream shopping or video demos
- clienteling and data acquisition skills
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