Sales Associate III-2
$31,200–$40,560 year
On-siteNatick, Massachusetts, United States
Job Summary
Represent Coach as a brand ambassador by delivering personalized styling, product expertise, and fashion advice to build lasting client relationships. Drive revenue through cross-selling, upselling, and tailored recommendations while utilizing mobile POS, clienteling tools, and social selling platforms to capture data. Execute personal sales plans to meet or exceed individual and team KPIs, source new customers, and maintain high energy on the floor. Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while keeping the sales floor stocked and organized. Process transactions efficiently and support inventory cycles by receiving shipments and managing product movement. Work a flexible schedule including nights, weekends, and peak seasons, with physical requirements to lift up to 50 lbs occasionally.
Required Qualifications
- 1+ years of sales experience
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Strong English proficiency
- Ability to work in a fast-paced environment
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Desired Qualifications
- Luxury retail preferred
- Luxury retail background
- social media savvy
- experience with live-stream shopping or video demos
- clienteling and data acquisition skills
- Ability to work in a fast-paced environment
- Strong English language proficiency
- for EU
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