Sales Associate II
$31,200–$40,560 year
On-sitePottstown, Pennsylvania, United States
Job Summary
Represent Coach as a brand ambassador by delivering personalized shopping experiences, meeting sales goals, and supporting daily store operations. Build lasting client relationships through cross-selling, upselling, and tailored recommendations while utilizing mobile POS and clienteling tools to capture data. Execute personal sales plans, source new customers, and maintain high energy on the floor to manage multiple customers and adapt selling techniques. Complete operational tasks including cash wrap, inventory processing, visual merchandising, and processing transactions efficiently. Maintain a clean, organized sales floor and stockroom while adhering to retail policies and asset protection procedures. Work a flexible schedule including nights, weekends, and peak busy seasons with the ability to lift up to 50 lbs.
Required Qualifications
- 1+ years of sales experience
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Strong English proficiency
- Ability to work in a fast-paced environment
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
Desired Qualifications
- Luxury retail preferred
- Luxury retail background
- social media savvy
- experience with live-stream shopping or video demos
- clienteling and data acquisition skills
- Strong English language proficiency
- for EU
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