Sales Associate II

Sales Associate II representing Coach, delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations. The role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Responsibilities include building lasting client relationships through styling and fashion advice, driving sales via cross-selling and upselling, utilizing POS and clienteling tools (including social selling platforms), developing personal sales plans, sourcing new customers, maintaining an energetic floor presence, managing cash wrap and inventory tasks, and upholding policies and asset protection. The role also involves participating in brand initiatives, training, and inclusion activities, with a focus on customer focus, adaptability, and teamwork.