Sales Associate II
$31,200–$40,560 year
On-siteLas Vegas, Nevada, United States
Job Summary
Represent Coach as a brand ambassador by delivering personalized styling, product expertise, and fashion advice to build lasting client relationships. Drive revenue through cross-selling, upselling, and tailored recommendations while utilizing mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases. Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising to maintain a clean, organized sales floor and stockroom. Process transactions efficiently for purchases, returns, and exchanges while adhering to retail policies and asset protection procedures. Source new customers, maintain relationships, and follow up to close sales, adapting selling techniques to business needs in a fast-paced environment. Meet or exceed individual and team KPIs through personal sales plans and collaborative team performance.
Required Qualifications
- 1+ years of sales experience
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Strong English proficiency
- Ability to work in a fast-paced environment
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
Desired Qualifications
- luxury retail preferred
- Luxury retail background
- social media savvy
- experience with live-stream shopping or video demos
- clienteling and data acquisition skills
- Strong English language proficiency
- for EU
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