Sales Associate II

Deliver an elevated, personalized shopping experience by representing Coach as a brand ambassador, adhering to style and service standards. Build lasting client relationships through personalized styling, product expertise, and fashion advice while driving sales via cross-selling, upselling, and tailored recommendations. Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases. Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards. Process transactions efficiently and support inventory cycles by receiving shipments and managing product movement. Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. Work a flexible schedule including nights, weekends, and peak busy season to meet business demands.