Sales Associate I
$31,200–$50,440 year
On-siteChandler, Arizona, United States
Job Summary
Deliver an elevated, personalized shopping experience by representing Coach as a brand ambassador, adhering to service standards, and building lasting client relationships through styling and product expertise. Drive sales through cross-selling, upselling, and tailored recommendations while utilizing mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases. Maintain high energy on the floor to manage multiple customers, execute personal sales plans, and meet or exceed individual and team KPIs. Complete daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and processing transactions for purchases, returns, and online pickups. Work a flexible schedule covering nights, weekends, peak busy season, and high-traffic days, with the ability to lift up to 50 lbs occasionally.
Required Qualifications
- 1+ years of sales experience
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Strong English proficiency
- Ability to work in a fast-paced environment
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
Desired Qualifications
- Luxury retail preferred
- Luxury retail background
- social media savvy
- experience with live-stream shopping or video demos
- clienteling and data acquisition skills
- Strong English language proficiency
- for EU
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