Sales Associate-Hyundai/Genesis
On-siteWaipahu, Hawaii, United States
Job Summary
Meet or exceed the dealership's monthly minimum standard for sales volume by greeting and assisting every guest to select the best vehicle. Describe each vehicle's features, value, and performance, offer test drives following proper identification protocols, and properly complete vehicle transactions and associated documents. Deliver vehicles to reinforce guest satisfaction, follow up on post-delivery items like tag/title work, and build repeat business through consistent guest follow-ups. Handle guest concerns and complaints while resolving issues to maintain satisfaction. Stay current on manufacturer products and attend all scheduled sales and training meetings. Work with management to set performance goals and income targets. Adhere to Tony Group Standards including SMILE, GREET, HELP, THANK, and GOLD. Maintain excellent communication and interpersonal skills in a high-paced environment while managing time effectively.
Required Qualifications
- High school diploma or equivalent
- Valid Driver's License and clean traffic abstract
- Must be able to lift up to 25 pounds at times
Desired Qualifications
- Excellent verbal and written communication skills
- Excellent interpersonal and customer handling skills
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to function effectively in a high-paced and at times, stressful environment
- Proficient with Microsoft Office Suite or related software
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