Sales Associate
On-siteBangkok, Bangkok, Thailand
Job Summary
Greet and welcome clients with warmth and professionalism while delivering exceptional, personalized service at every touchpoint. Understand customer needs to provide tailored product recommendations, fostering long-term relationships through consistent communication and post-sale follow-up. Support daily store operations by executing opening and closing procedures, maintaining visual merchandising standards, and managing stock transfers and inventory counts. Proactively address client inquiries, resolve concerns with discretion, and share insights with store management to enhance the overall experience. Contribute to sales plans, store targets, and in-store marketing activities to drive brand visibility.
Required Qualifications
- Minimum of 2 years' experience in high-end fashion, luxury retail, or a related client-facing role
- Fluent in English
- Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards
- A collaborative team player who embodies the values and spirit of the Hermès Maison
- Strong interpersonal and communication skills with the ability to build lasting client relationships
- Professional, client-focused, and solutions-oriented, with a proactive and positive attitude
- Self-motivated with the ability to work independently while contributing to a team dynamic
- Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts
Desired Qualifications
- Passion for luxury, craftsmanship, and delivering an exceptional client experience
- Proficiency in additional languages
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