sales associate germantown md
$36,712–$36,712 year
On-site · Germantown, Maryland, United States
Job Summary
Part-time Sales Associate at Five Below in Germantown, MD. RESPONSIBILITIES include greeting and assisting customers, understanding and meeting customer needs with product knowledge, directing customers to merchandise, engaging in suggestive selling, promoting store events and promotions, resolving customer concerns and turning returns into exchanges when possible, communicating needs to management, and collaborating with the team to achieve store objectives. QUALIFICATIONS include being at least 16 years old, flexible scheduling, comfort with technology (cash registers, handheld/mobile devices), strong communication to engage customers, ability to handle customer interactions professionally, and on-the-job training. The role emphasizes delivering outstanding customer service and driving sales, with physical duties such as standing, lifting up to 25 lbs, and stocking duties, plus the need to work a flexible schedule including days, evenings, weekends, and potentially overnight shifts.
Required Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
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