sales associate
On-site · San Antonio, Texas, United States
Job Summary
As a Sales Associate at Carter’s, you’ll be the first face of the brand for growing families, welcoming customers and helping them explore baby essentials and related products. You’ll resolve customer needs in a busy retail environment, assist with omnichannel needs to ensure a positive shopping experience, execute POS transactions, manage floor replenishment, communicate promotional events and the loyalty program, and maintain a safe, clean store. The role requires strong customer service and communication skills, the ability to multitask, and flexibility to work days, nights, weekends, and holidays. Carter’s emphasizes a welcoming, inclusive environment with opportunities for training, development, and growth, plus employee benefits and discounts.
Required Qualifications
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
- Stand or walk for extended periods of time; climb up and down a ladder
- Provide availability that may include days, nights, weekends, and holidays as scheduled
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