Sales Associate
$22,880–$22,880 year
On-siteOak Ridge, Tennessee, United States
Job Summary
Greet and assist customers promptly by approaching them immediately, understanding their needs through product knowledge and recommendations, and engaging in suggestive selling. Promote store events and promotions to enhance the shopping experience while resolving customer concerns by offering alternative solutions. Communicate merchandise restocking and service requirements to management regularly. Support team and company goals by collaborating to achieve store objectives. Frequently operate the cash register, move merchandise up to 25 lbs, and stock shelves at various heights. Work a flexible schedule including days, evenings, weekends, and overnight shifts. Hourly position starting at $11.00.
Required Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
- Must be able to exchange accurate information in these situations
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be able to lift 25 lbs
- Must be able to place or remove merchandise up to a height of 5-10 feet
- Must be able to ascend/descend ladders
- Must be able to kneel, bend, twist, and stoop
Desired Qualifications
- Passion for delivering outstanding customer service while driving strong sales
- Excellent people and sales skills
- Attention to detail in keeping merchandise organized
- Ensuring the floor is always well-stocked
- Providing seamless checkout experiences at the register
- Engage in suggestive selling while staying informed on product availability
- Promote store events and promotions
- Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales
- Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible
- Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner
- Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.