Sales Associate
On-site · East Hanover, New Jersey, United States
Job Summary
As a Sales Associate at Five Below, you will greet and assist customers, assess their needs and provide product knowledge, and promote store events and promotions. Your responsibilities include resolving customer concerns and communicating with management about merchandise and customer feedback. The role requires a flexible schedule and the ability to handle customer interactions professionally. Required skills include basic technology proficiency and effective communication.
Required Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
Additional Requirements
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
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