Sales Associate
$35,942–$35,942 year
On-siteSan Dimas, California, United States
Job Summary
Greet and assist customers promptly by approaching them immediately, handling multiple shoppers efficiently, and providing product knowledge to meet their needs. Engage in suggestive selling while promoting store events and promotions to drive sales and enhance the shopping experience. Resolve customer concerns by addressing issues and offering alternative solutions, such as converting returns to exchanges. Communicate needs to management regarding merchandise restocking, service requirements, and customer feedback. Collaborate with the team to achieve overall store and company objectives while maintaining an organized sales floor and well-stocked merchandise. Work a flexible schedule including day, evening, weekends, and overnight shifts to meet business needs.
Required Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
- Must be able to exchange accurate information in these situations
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
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