Sales Associate
On-siteCanton, Ohio, United States
Job Summary
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting. Process transactions quickly and accurately while delivering on all aspects of the customer experience model. Positively resolve customer service-related issues by communicating resolutions or escalations to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging participation. Assist with additional tasks including stocking, cleaning, and folding merchandise according to company SOPs. Prioritize safety by following company policies and procedures for associates and customers.
Required Qualifications
- High School or Equivalent
- 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
- Applicants must be currently authorized to work full-time in the United States
Desired Qualifications
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
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