Sales Associate

Sales Associate at Forge & Build (EquipmentShare) in Imlay City, MI. Front-line, customer-facing role delivering in-store customer service; manage walk-ins and calls, process orders, support outside sales, resolve customer issues, and learn BisTrack and POS tasks. Responsibilities include stocking, merchandising, maintaining store cleanliness, assisting unloading merchandise, knowledge of product lines, identifying new business opportunities and referring leads to outside sales reps, and delivering consistent, professional service while collaborating with internal teams. Requires strong customer service, communication, problem-solving, product knowledge, ability to upsell, and a professional demeanor. Schedule typically Monday–Friday with overtime after 40 hours; full-time with benefits; must be able to stand, lift up to 50 lbs, and drive a valid license. The role emphasizes growth within a fast-paced, mission-driven environment and emphasizes a customer-first culture and teamwork.