Sales Associate eComPhone
On-site · Jacksonville, Florida, United States
Job Summary
Sales Associate for AutoNation’s eCommerce channel (eComPhone) engaging customers online, over the phone, and in-store to guide vehicle purchases in a no-haggle environment. Responsibilities include responding to leads promptly, answering questions, providing information, guiding customers from phone/internet contact to in-store experience, negotiating terms to align payment options with customer budgets, and ensuring exceptional post-sale follow-up and transitions to the Service department. Requirements include a high school diploma or equivalent, strong communication and interpersonal skills, customer-service orientation, goal-driven sales mindset, prior sales or retail experience preferred, ability to work with technology, and a valid in-state driver’s license with a safe driving record. The role emphasizes delivering a positive customer experience, driving loyalty, and supporting the company’s mission and culture.
Required Qualifications
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
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