Sales Associate
On-siteChula Vista, California, United States
Job Summary
Answer phone calls, set and check members and guests in and out for appointments, and greet arrivals while promoting the Wellness Program and re-engaging inactive members. Keep management apprised of concerns, uphold brand values, and stay updated on retail products and promotions. Update past due accounts through outreach calls to suspended members, maintain clinic cleanliness, and support team goals with strong customer service and communication skills. Prioritize multiple tasks in a fast-paced environment while maintaining client confidentiality. Join a team passionate about helping people feel their best through total body care.
Required Qualifications
- High school diploma or equivalent (GED)
- Basic math and cash handling experience
- Strong phone and computer skills
- Ability to prioritize and perform multiple tasks
- General knowledge of massage and esthetic services and modalities
- Strong customer service orientation
- Ability to communicate effectively with members and guests, prospective clients, vendors, and the franchised location's management and team
- Ability to maintain client confidentiality
- Ability to work cohesively with others in a fun and fast-paced environment
Desired Qualifications
- Previous customer service experience
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