Sales Assistant

Process customer orders in SyteLine by entering orders, verifying information, checking inventory availability, and generating reports. Prepare and process sales and operational documentation, including NCRs, CARs, RMAs, credit memos, and daily return logs. Assist with month-end closing activities by verifying system information and preparing required reports prior to closing. Research, adjust, and reconcile inventory discrepancies, including cycle count variances and negative inventory balances. Assist with vendor and customer account reconciliations by processing cost adjustments, credit memos, and RMAs. Coordinate vendor invoices by submitting documentation for timely payment and responding to vendor payment inquiries. Support the resolution of accounts receivable issues, including billing discrepancies and invoice validation. Maintain accurate customer records and other sales-related documentation within company systems. Generate standard SyteLine reports and perform routine system error processing. Maintain accurate electronic records by scanning and filing documents within the company's recordkeeping system. Maintain visitor logs, safety cards, and other documentation required for branch and visitor access. Schedule meetings and conference calls as requested. Respond to customer inquiries by providing general support and escalating issues to the appropriate department when necessary. Perform other duties as assigned by the Branch Manager.