Sales Appointment Coordinator
On-siteManhattan, Kansas, United States
Job Summary
Respond promptly to internet, phone, and text inquiries from prospective customers. Make outbound calls to follow up on leads and re-engage previous customers. Schedule and confirm appointments for the sales team while building rapport and identifying vehicle needs. Maintain accurate customer information and detailed notes in the CRM, and follow up consistently to maximize appointment show rates. Meet or exceed daily, weekly, and monthly performance goals including outbound calls, appointments set, and appointments shown. Coordinate with the sales team to ensure a seamless customer experience and stay knowledgeable about current inventory and promotions.
Required Qualifications
- Excellent communication and interpersonal skills
- Comfortable making a high volume of outbound calls
- Strong organizational and time-management abilities
- Self-motivated, goal-oriented, and able to work in a fast-paced environment
Desired Qualifications
- Previous customer service, sales, call center, or automotive experience
- Basic computer proficiency and experience using CRM software
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.