Sales and Service Technician

Sales and Service Technician (SST) is a hybrid sales/customer-service and entry-level vehicle service role focused on assessing customer needs, recommending products and/or services, and performing basic vehicle service tasks (oil, tires, fluids) while ensuring customer satisfaction. The role blends front-desk and back-shop tasks approximately 75% customer service/sales and 25% maintenance work, with responsibilities in store operations such as opening/closing, inventory, and displays. The position serves as a development pathway within Firestone Complete Auto Care, with opportunities for growth, potential to assist a Manager or act as Manager-On-Duty, and on-the-job training including ASE certifications. Benefits include medical/dental/vision from day 1, paid vacation/holidays, 401(k) match, and ongoing mentorship. The role requires a High School Diploma or equivalent, a valid driver’s license, and a customer-service mindset; prior retail or automotive experience is a plus and a 2-year degree or equivalent training is preferred.