Sales and Service Advisor - Glendale - $48K-$85K
$48,000–$85,000 year
On-site · Glendale, Arizona, United States
Job Summary
Promote and sell automotive services and products by understanding customer needs, greeting customers professionally, documenting concerns, and communicating service recommendations. Provide accurate quotes with cost and time for services, keep customers updated on progress, and ensure proper cash-out procedures. Follow up on post-repair and declined services to ensure satisfaction, track returns and warranties, and adhere to company policies and standards. Leverage knowledge of the service process, inspections, warranties, and parts to drive service recommendations and customer trust, while maintaining a professional appearance and working within a process-driven environment.
Required Qualifications
- High School Diploma or equivalent
- Must be at least 18 years old
- Possess current, valid driver’s license
- Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date
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