Sales and Service Advisor - Central Phoenix - $48K-$85K

The Sales and Service Advisor role focuses on selling and promoting the company’s products and services within a dealership/service shop environment. Responsibilities include greeting customers professionally, documenting concerns, inspecting vehicles, referencing service history, identifying appropriate service recommendations, clearly communicating recommendations, and providing accurate cost/time quotes. The position involves promoting services, parts, and accessories, updating customers on service status, handling cash-out procedures, and following up post-repair. Additional duties include tracking returns and warranty parts, maintaining customer files, and adhering to company policies and standards. The role requires strong customer service skills, the ability to work in a process-driven environment, and a commitment to delivering quality service; the candidate should be comfortable interacting with customers, documenting needs, and coordinating with technicians to ensure satisfaction. Education required is a High School Diploma or equivalent, and candidates must have a valid driver’s license; obtaining a State Inspector license within 30 days of hire is also requested. The posting notes compensation ranging from $48K to $85K based on experience, and lists benefits such as health insurance, 401(k) with company match, paid time off, and opportunities for advancement.