Sales and Retention Manager

Sales and Retention Manager is a full-time role based in Sheffield, England, responsible for driving new member sales, maximizing retention, and growing the live member movement through sales strategies inside and outside of the gym. The role supports the General Manager and Sales/Retention teams, owns activity planning, develops lead-generation strategies, monitors dashboards and KPIs, delivers monthly sales presentations, builds local partnerships, and leads by example on reception and gym floor to enhance member experience. The position emphasizes sustaining revenue across membership and product lines, delivering training and development, and aligning with brand fundamentals and national incentives. A passion for health, fitness, and wellness, strong leadership, adaptability, and a customer-focused mindset are essential, with flexibility in working hours including weekends and bank holidays.