Sales and Relationship Manager
HybridLondon, England, United Kingdom
London, England, United KingdomHybridFull TimeEnterprise
Full TimeEnterprise
Job Summary
Lead client strategy as the Calastone account manager, engaging C-level stakeholders to retain revenue and execute cross-sell targets. Strategically profile Calastone against competitors, develop tailored value propositions, and manage contract negotiations while ensuring smooth on-boarding. Build and maintain rigorous client profiles in Salesforce, providing monthly revenue forecasts and analyzing industry trends to support market positioning. Partner with internal teams across Operations, Marketing, and Delivery to deliver service excellence and deploy senior executives for enhanced connectivity.
Required Qualifications
- Proven track record in relationship management, engaging with the C-level within the funds industry
- Track record of executing sales and client strategies in partnership with multiple internal stakeholders to ensure delivery of operational & service excellence
- A good understanding of the Calastone business as well as the funds industry, fund trading and the role and strategic objectives of industry participants, such as distributors, fund managers, service providers, custodians, market structures and regulatory framework
- Strong relationship builder at client Operations and "C" level
- Clear focus and organisational capabilities
- Excellent communicator with the ability and personal impact to influence the key decision makers
- Entrepreneurial in spirit but works with and advocates corporate discipline
- Ability to provide demos for all live Calastone products and services
- An individual who operates with a high level of honesty and integrity at all times
- Articulate and able to communicate well in written and spoken English
- Good level of IT skills
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