Sales and Catering Coordinator - Renaissance Boston Patriot Place Hotel
$47,840–$49,920 year
On-siteFoxborough, Massachusetts, United States
Job Summary
Manage room blocks, group detailing, and event execution while coordinating the sales team through billing, scheduling, and BEO distribution. Create room blocks per contract rates, monitor block utilization via group history reports, and respond to client needs throughout the sales process. Assist with day-of coordination for meetings and events, prepare correspondence and weekly reports, and process rewards points post-event. Provide administrative support including phone answering, site tours, and proactive selling efforts like phone and email marketing. Requires ability to work varied hours based on business needs.
Required Qualifications
- Previous related experience
- Previous Customer Service
- Organized
- Strong ability to multi-task
- Detail-oriented
- Energetic
- Highly personable
- Excellent verbal and written communication skills
- Ability to compile, analyze and communicate data
- Excellent interpersonal and customer service skills
- Ability to deal with difficult guests and solve problems
- Ability to work independently
- Self-motivated
- Ability to stay calm under pressure
- Excellent time management
- Intermediate to advanced computer skills
- Familiar with common computer software programs
- Ability to learn new software programs
- Ability to work varied hours, based on business needs
Desired Qualifications
- Hotel preferred
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