Sales Advocate FT - WA 743 (31494)
$36,400–$37,440 year
On-siteBellingham, Washington, United States
Bellingham, Washington, United StatesOn-siteFull Time$36,400–$37,440 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Greet customers promptly, sell no-contract wireless phones, service plans, and accessories, and deliver outstanding service to retain and gain clients. Maintain store cleanliness, stock accessories, and keep displays compliant with corporate standards while managing administrative tasks, filing paperwork, and resolving issues with management. Utilize time management to ensure the store is ready for opening and properly secured at closing, and participate in outside sales events or promotions. Work flexible hours, weekends, and holidays across various locations in a fast-paced sales environment.
Required Qualifications
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
- Willingness to work flexible hours, weekends and holidays at various locations
Desired Qualifications
- Wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.)
- Management experience
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Effective at balancing customer experience and performance goals
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Participate in outside sales events or promotions
- Being knowledgeable and proactive in learning new promos, price changes, and policy updates
- Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
- Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
- Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
- Ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest
- Coachability
- Desire to be a part of the game-changing Cricket store team
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