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Cricket WirelessPosted 1 week ago

Sales Advocate FT - ABL 176 (31657)

$144,000–$156,000 year

On-siteAbilene, Texas, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Conduct customer service, greet clients timely, and sell no-contract wireless phones, service plans, and accessories in a fast-paced environment. Maintain store cleanliness, stock accessories, and keep displays compliant with corporate standards while filing paperwork and resolving issues with management. Learn new promos, price changes, and policy updates proactively. Participate in outside sales events or promotions and deliver outstanding service to retain and gain customers. Work flexible hours, weekends, and holidays at various locations.

Required Qualifications

  • High school diploma/GED, or equivalent experience
  • One year of retail sales or customer service experience
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
  • Effective at balancing customer experience and performance goals
  • Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
  • Deliver outstanding service striving to retain and gain customers
  • Work flexible hours, weekends and holidays at various locations
  • Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling

Desired Qualifications

  • Wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.)
  • Management experience

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