Sales Advocate FT (30676)
$29,120–$31,200 year
On-site · Pittsburgh, Pennsylvania, United States
Job Summary
Sales Advocate responsible for delivering outstanding customer service, explaining promotions and device options, maintaining store Standards, handling administrative tasks, and contributing to a fast-paced, sales-driven environment. Key duties include greeting customers, staying knowledgeable on promos and policy updates, managing paperwork, keeping displays current, ensuring store readiness, and participating in outside sales events. Must be coachable, competitive, and capable of balancing customer experience with performance goals; prior retail or wireless sales experience is preferred, with a HS diploma/GED or equivalent and cash handling proficiency. The role emphasizes customer service and retention, and involves flexible hours including weekends and holidays at multiple Pittsburgh locations.
Required Qualifications
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
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