Sales Advisor
On-siteIndependence, Missouri, United States
Job Summary
Monitor the customer service area, host waiting clients, and handle complaints courteously while inspecting vehicles to prioritize maintenance needs. Effectively promote sales by explaining product benefits, implementing promotions, and using suggestive selling techniques to drive revenue. Prepare sales documentation including warranties and service agreements, conduct accurate transactions, and notify supervisors of discrepancies. Manage ticket averages, assist with store operations such as inventory and merchandising, and safely operate customer vehicles. Maintain facilities, stock shelves, and properly store tools and equipment to comply with company standards. Complete required daily training and adhere to all safety and company policies.
Required Qualifications
- 18 years of age or older
- Ability to learn new concepts and use technical materials
- Ability to consistently operate a computer and other office productivity machinery
- Strong verbal communication skills
- Sales abilities
- Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change
- Ability to safely operate automatic and manual transmission vehicles
- Availability to work holidays, weekends, and after regular business hours as needed
- Ability and willingness to work with hazardous materials
- Ability to consistently work in outdoor weather conditions
- Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
- Vision, hearing, speech, and the ability to detect odors
- Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
- Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
- Valid driver's license
- Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
- Ability to meet company requirements including successful pre-employment screenings
- Legal authorization to work in the United States of America
Desired Qualifications
- High school diploma or GED equivalent
- One year or more of experience in an automotive shop environment
- Ability to work both independently and in a team environment
- Ability to work at a fast pace
- Ability to prioritize and plan work activities using time efficiently
- Ability to manage multiple tasks and projects
- Ability to perform detail work with accuracy
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