Sales Advisor - Mercedes Sudbury
$50,000–$100,000 year
On-siteSudbury, Massachusetts, United States
Job Summary
Respond to online and in-store customer inquiries via phone and email, then guide prospects through the complete buying process from initial consultation to final sale. Conduct test drives and vehicle walkarounds while answering sales calls to set appointments and confirm schedules. Execute outbound follow-ups for inquiries, post-sale check-ins, and repeat business opportunities. Build rapport to establish a referral network and maintain professional relationships throughout the transaction. This role supports Asbury Automotive Group's vision of becoming the most guest-centric retailer, utilizing innovative technologies like Clicklane to redefine the car-buying experience.
Required Qualifications
- Must have motivation to be successful
- Exhibit great customer service skills
- Must be able to create and maintain customer relationships
- Strong computer & phone skills
- Experience utilizing and maintaining a customer relations management database
- Must be a minimum of eighteen years of age
- Must have a valid Driver's License
- Must be able to pass pre-employment screenings (background & drug test)
Desired Qualifications
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
- Maintain professional business attire and appearance
- Bi-lingual is always a plus
- Self-motivated and a team player
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