Sales Advisor IV - Brickell Spaces
$34,546–$45,677 year
On-siteMiami, Florida, United States
Job Summary
Manage the entire customer relationship from lead qualification to close, consistently achieving monthly and quarterly sales targets while driving demo drive volume and pipeline management. Educate prospective customers through in-person interactions, demo drives, phone, text, and email to ensure a personalized purchase experience that fosters brand loyalty. Build and maintain a healthy sales pipeline by establishing long-term relationships, resolving escalations, and coaching teammates to drive conversion and referrals. Host retail activations to generate demand, stay current on the auto and EV competitive landscape to overcome objections, and communicate business trends to leadership. Perform key operational duties including location opening and closing, completing checklists, and leading team huddles. Work flexible shifts to support customers on nights, weekends, and holidays, with the ability to travel for events and new market launches.
Required Qualifications
- High School Diploma, GED, or other recognized high school equivalency credential
- At least 21 years of age
- Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment
- Experience using CRM systems
- Ability to work a flexible schedule to support customers on nights, weekends and/or holidays
- Ability and willingness to travel as needed to support events, new market launches, etc.
- Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) or Google Workspace
- Comfortable operating large, high performance vehicles and conducting demo drives with customers
- Ability to work effectively both in a team and independently
- Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from)
- No drug or alcohol related driving incidents in the last 3 years
- No more than 1 serious moving violation in the last 3 years
- No driving related suspensions or revocation of Driver License within a 3-5 year period
- Will be subject to continuous Motor Vehicle Record (MVR) monitoring
- Ability to obtain and maintain local sales licenses if applicable in your state/province
- Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions
- Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Strong understanding of written and spoken English
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Energetic, enthusiastic, and engaging customer interaction style
- Ability to understand and articulate concepts in the technology and automotive space
- Resilience and ability to overcome objections using active listening and critical thinking
- Ability to multi-task while providing exceptional quality of work
- An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community
Desired Qualifications
- 4+ years experience in Sales, Retail, Hospitality or similar fields
- Top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience
- Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes
- Salesforce
- Excellent written and verbal language skills in English, additional languages
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