Sales Advisor at Westshore Honda
On-siteTampa, Florida, United States
Tampa, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Conduct daily outbound and inbound calls to discuss customer needs and direct them appropriately within the dealership, while maintaining accurate record keeping and follow-up. Manage a minimum of 100 calls per day using telephone, text, and email techniques with strong listening and persuasive communication skills. Collaborate with team members to deliver a positive, enthusiastic customer experience in a fast-paced automotive environment. Requires Saturday and some Sunday shifts with full-time status.
Required Qualifications
- Self-motivated
- Positive attitude
- Good customer service skills
- Work ethic
- Goal oriented
- High energy
- Basic computer skills
- Ability to follow a process
- Willingness to learn
- Professional demeanor
- Confident attitude
- Knowledge of telephone, text and email techniques and etiquette
- Strong customer service skills
- Strong phone skills
- Time management ability
- Minimum of 100 calls per day
- Organized
- Detail-oriented
- Positive
- Flexible
- Process-oriented
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Strong organizational skills
- Follow-up skills
- Accurate record keeping
- Active listening
- Ability to deliver 110% customer experience
- Ability to speak clearly and persuasively in positive or negative situations
- Quick thinker
- Quick learner
- Interest in the automotive industry
- Ability to thrive in a fast paced, changing environment
- Enjoy providing customer enthusiasm
- Saturdays required
- Some Sundays required
Desired Qualifications
- Previous car sales experience
- Previous call center experience
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