Sales Advisor at Honda of Ocala
On-siteOcala, Florida, United States
Ocala, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Conduct daily outbound calls to discuss customer needs and direct inquiries appropriately within the dealership, maintaining accurate record keeping and follow-up. Manage time efficiently to make a minimum of 100 calls per day while delivering a positive, persuasive customer experience. Handle telephone, text, and email communications with strong etiquette and active listening skills. Work a schedule requiring Saturdays and some Sundays in a fast-paced automotive environment. Previous car sales or call center experience is an asset.
Required Qualifications
- Self-motivated with a positive attitude
- Good customer service skills and work ethic
- Goal oriented and high energy
- Basic computer skills and the ability to follow a process
- Willingness to learn
- Must Be Professional with a confident attitude
- Knowledge of telephone, text and email techniques and etiquette
- Strong customer service and phone skills
- Efficient with Time management to be able to make a minimum of 100 call per day
- Organized, self-motivated, enthusiastic and detail-oriented
- Positive, flexible and process-oriented
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Possess strong organizational, follow-up, Accurate record keeping
- Ability to active listening and deliver 110% customer experience
- Speak clearly and persuasively in positive or negative situations
- Quick thinker and learner
- Able to thrive in a fast paced, changing environment
- Enjoy providing customer enthusiasm
- Continuous Improvement Collaborate with Team Members Attentiveness
- Saturdays required and some Sundays
Desired Qualifications
- Previous car sales experience ideal but not required
- Previous call center experience (an asset but not required)
- An interest in the automotive industry
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.