Sales Advisor - 8h Contract
$31,200–$31,200 year
On-siteClydebank, Scotland, United Kingdom
Job Summary
Deliver exceptional omnichannel customer service by inspiring shoppers to express themselves through fashion and ensuring they can find products both in-store and online. Maintain high visual merchandising standards, execute window styling, and support floor moves during sales or promotions while driving store performance against targets. Collaborate with management to implement the service promise, manage stock and security as a key holder, and uphold health and safety procedures. Represent the team at quarterly and bi-annual Your Voice meetings to champion employee feedback and influence store improvements.
Required Qualifications
- Confident with people
- Passionate about talking to customers
- Communicate well
- Understand who the core customer is that shops within the local market
- Passionate about fashion and clothes
- Stay up to date with the latest trends
- Embrace change
- Demonstrate resilience
- Work together as a team player
- Have a keen eye for detail
- Understand and follow all Health and Safety procedures
- Remain compliant with all Mandatory Training Modules
- Have the confidence to challenge store management to influence change based on the feedback of the team
- Ensure all H&S and security procedures are adhered to
- Be responsible for the team, service levels and stock in the absence of a member of management
- Share and shape the performance of the department utilising data and reporting
- Be the go-to expert for the department in the store
- Confidently recommend products to customers
- Support delivery of the brand VM and POS guidelines
- Execute window and mannequin styling to a high standard
- Support floor moves in line with trade activity
- Keep up to date with current trends
- Take an interest in what influencers are promoting
- Be a key holder to support the opening and set up of the store in the absence of a member of management
- Support the communication and delivery of key engagement initiatives and messages in store
- Be an ambassador for the store at quarterly Territory Your Voice meetings
- Be an ambassador for the store at bi-annual divisional Your Voice meetings
- Roll up the big deals in terms of key themes/ideas from the store/Territory and share back within the forum
- Role model the company values
- Showcase a great example to customers and the team
- Help give team members the confidence to voice their own ideas and opinions
- Support the team to do the same (as a team member)
Desired Qualifications
- Previous experience in retail
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