Sales Advisor - 12h Contract

Job Summary

Required Qualifications

• •Confident with people
• •Passionate about talking to customers
• •Communicate well
• •Understand who the core customer is that shops within the local market
• •Passionate about fashion and clothes
• •Stay up to date with the latest trends
• •Embrace change
• •Demonstrate resilience
• •Work collaboratively
• •Demonstrate values and behaviours that make a great team player
• •Have a keen eye for detail
• •Understand responsibility to follow all Health and Safety procedures
• •Remain compliant with all Mandatory Training Modules
• •Be able to work collaboratively to deliver Retail Strategy
• •Recognise own contribution makes a difference towards performance and Objective Key Results (KPIs)
• •Keep up to date with everything New Look has to offer
• •Recommend products and services in a genuine and authentic way
• •Drive store performance and brand awareness
• •Be aware of store targets
• •Show determination to exceed store targets
• •Ensure the store environment is safe for customers and team members
• •Understand areas the store needs to focus on to maximise sales, reduce loss and control costs
• •Help inspire customers to look and feel good by delivering service techniques
• •Create a fantastic customer experience
• •Let personality and individual style shine through
• •Help customers find items online if they can't find them in store
• •Make it easy for customers so they feel like they are shopping with one brand
• •Embrace local customers
• •Connect to customers and the local community including charity partners
• •Support in delivering great standards in store
• •Help create a visually exciting experience that inspires customers to walk in and shop
• •Create an environment that embraces everyone
• •Value different people and different opinions
• •Encourage everyone to have fun and have a voice
• •Take a proactive approach to own journey of self-development
• •Realise and fulfil own potential
• •Work together
• •Demonstrate Customer Obsessed value
• •Be an ambassador for the brand
• •Help give team members the confidence to voice their own ideas and opinions
• •Support the communication and delivery of key engagement initiatives and messages in store
• •Be an ambassador for the store at quarterly Territory Your Voice meetings
• •Be an ambassador for the store at bi-annual divisional Your Voice meetings
• •Roll up the big deals in terms of key themes/ideas from either store/Territory and share back within this forum
• •Have the confidence to challenge store management to influence change based on the feedback of the team
• •Have close relationships with the team
• •Role model the company values
• •Showcase a great example to customers and the team
• •Support the opening and set up of the store in the absence of a member of management
• •Access the store prior to trade to complete delivery or other tasks that need to be carried out before opening
• •Ensure all H&S and security procedures are adhered to
• •Be responsible for the team, service levels and stock in the absence of a member of management
• •Work with pride to deliver exceptional standards on the department
• •Maintain overall operational excellence to benefit the customer journey
• •Help drive store performance
• •Support own self development
• •Share and shape the performance of the department utilising data and reporting
• •Be the go-to expert for that department in the store
• •Confidently recommend products to customers to further enhance performance
• •Support delivery of the brand VM and POS guidelines
• •Showcase visual flair
• •Execute window and mannequin styling to a high standard
• •Execute window and mannequin styling in line with guidance
• •Regularly support floor moves in line with trade activity
• •Keep up to date with current trends
• •Take an interest in what influencers are promoting

Desired Qualifications

• •Previous experience in retail