Eastern Metal Supply logo
Eastern Metal SupplyPosted 1 month ago

Sales Administrator

On-siteSaint Charles, Missouri, United States

Full TimeEntry LevelMedium

Job Summary

Coordinate clerical and administrative sales functions to ensure smooth order flow, accurate follow-up, and exceptional customer experiences. Track CIMS activity, monitor churn accounts, and update delivery windows to maintain Optimiroute compliance. Act as the primary liaison between sales and internal partners including IT, Operations, and FP&A to address system issues, handle RMA pickups, and manage quote turnarounds. Support new customer onboarding, identify trends in reships and backorders, and collaborate cross-functionally to resolve customer concerns and improve service standards. This entry-level role offers a defined development path toward an inside Sales Representative position within a diverse, drug-free workplace.

Required Qualifications

  • Must be willing to sign our standard non-compete agreement
  • Detail-oriented
  • Action Oriented: Enjoys working hard; is action-oriented and full of energy for the things he/she sees as Challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
  • Customer Experience: Can effectively communicate with sales and customers to provide a great customer experience internally and externally
  • Drive For Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
  • Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers; is seen as a team player and cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peer
  • Occasional lifting and/or moving up to 25 pounds

Desired Qualifications

  • Preferred: Bachelor's degree (B.A.) from a four-year college or university or equivalent work experience

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce