Sales Administrator
On-siteLuton, England, United Kingdom
Job Summary
Act as the main point of contact between customers and energy suppliers to ensure all contracts are processed correctly and without delay. Liaise with customers and suppliers to resolve issues during the switching process, gather outstanding information to finalise contracts, and coordinate supplier terminations while updating internal systems. Monitor outstanding contracts to maintain accurate records and identify process improvements to streamline workflows. Support internal teams with training and collaborate across departments to ensure consistent service delivery. This role sits within the Sales Operations team at Bionic, a provider of tech-enabled business essentials, where you will work in a high-energy environment focused on earning the lifetime loyalty of British businesses.
Required Qualifications
- Previous experience in a customer support, contract administration, or sales support role
- Confident in resolving customer and supplier queries with professionalism and urgency
- Strong multitasking and time management skills
- Able to prioritise effectively
- Maintaining attention to detail
- Proficient with CRM systems
- Proficient with Microsoft Office tools, especially Excel
Desired Qualifications
- Familiarity with contract management processes
- Understanding of key contractual terms
- A strong team player
- A proactive, solution-focused mindset
- History of driving continuous improvement
- Comfortable working in fast-paced, target-driven environments
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