Sales Account Specialist
On-siteChattanooga, Tennessee, United States
Job Summary
Answer all incoming sales calls to generate quotes, manage front-line scheduling, and execute cross-selling or upselling. Process purchase orders for assigned OEM, National Rental, or Dealer Fulfillment accounts while maintaining communication with manufacturing on need dates. Conduct quarterly customer visits to resolve open issues, refine product mixes, and foster relationships with dealers, rental companies, and end users. Report customer complaints to engineering and recommend corrective actions to improve satisfaction. Collaborate with other departments to achieve company objectives and assist team members with support needs for non-assigned accounts.
Required Qualifications
- 3 years of relevant work experience
- Keyboard and computer skills
- 4-5 days of overnight travel required quarterly
- Ability to work independently and effectively in a team environment, sharing knowledge to assist with improving the skillsets of coworkers
- Ability to effectively communicate (verbal and written) with all levels of the organization
- Ability to multitask, solve problems, manage time, adapt to changing work conditions, and shift priorities in a fast-paced environment
- Capable to plan effectively, set priorities, make sound decisions, and to manage complex project while simultaneously working under pressure to meet deadlines
- Strong ethical standards, reliability, professionalism, positive attitude, and ability to remain calm in stressful situations
- Sales experience required
- Selected candidates will be required to pass a pre-employment background check and drug screen
Desired Qualifications
- High School Diploma Required / Bachelor's Degree
- Any background in construction industry is a plus
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