Sales Account Representative
On-siteUrbandale, Iowa, United States
Job Summary
Expand the product base with newly acquired and existing accounts while increasing per-transaction sales to drive 80% of revenue from the assigned book of business. Serve as the primary contact for Store Owners, Managers, Distributors, and Customers by managing their book of business, resolving issues with speed and accuracy, and maintaining profitable relationships. Execute outbound call activities to meet metrics, generate leads with a 10% conversion rate, and coordinate team huddles to share business plans. Prepare customized strategies for buyers, process sales orders, and resolve backorders to ensure high customer satisfaction. Monitor market conditions, report competitor activities, and utilize customer contact tools to maximize sales goals within a team-oriented environment.
Required Qualifications
- 1-2 years of a proven track record within a team-based sales organization
- Four-year degree or equivalent combination of education and work experience
- Ability to focus in a contact center environment which may have multiple distractions
- Competitive drive to succeed within a team structure
- Must be self-motivated and highly organized
- Strong oral and written communication skills with the ability to work with various personality types
- Must possess superb telephone etiquette and have basic math skills
- Ability to adapt and change with the growing business needs
- Consistently demonstrate decision-making skills based on thorough research of facts and exhibit ethical judgment
- Basic understanding of budgets, revenue reporting, and other financial aspects of the business
- Displayed proficiency with general office machines (PC, copier, fax, etc.) and Microsoft Office components (Outlook, Word, Excel, PowerPoint)
- Ability to work in a fast-paced, changing work environment
- Must be able to work in a Team oriented environment with an emphasis on high-level performance and achievement
- Ability to sustain posture in a seated position for prolonged periods of time
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk
- Specific vision abilities include close vision, depth perception, and the ability to adjust focus
- Prolonged use of personal computer & telephone with headset
- Open work environment with multiple distractions
- Ability to work remotely as business needs require
- Available for work during full business hours of 7:00 am to 6:00 pm
Desired Qualifications
- Participate in daily and weekly meetings with an eagerness to learn and grow
- Interact professionally with business owners/partners, customers, distributors, and cross-functional team members
- Exemplify Interstate Batteries' Purpose and Values
- Interact professionally with fellow Team Members and other IB departments
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